From memberships and classes to our facilities and services, our FAQ page has the essentials. And if you’re after something more specific, please reach out. Our team is always here to help.
Click here to organise a phone or video call with a member of our team. Alternatively, call us today on 03 9007 2567 (Richmond Health Club) or 03 9007 2457 (South Yarra Health Club).
No, however we would love to arrange an in-person tour of our club so that we can take you through the space and answer any questions you may have, prior to signing up. We also provide a “change of mind” period to all members who sign up.
For Founding Members, who secure a membership prior to the opening of their club location, this is 14 days from the date the club opens. For all other members, this is 48 hours from the start date of the membership.
During this period, members have the option to cancel their membership for any reason.
Some memberships, including Founding Memberships, include reciprocal access across multiple club locations. This is outlined at sign-up.
Yes, all memberships include a 12-month minimum term.
During the Change of Mind period, members have the option to cancel their membership for any reason. For Founding Members, the Change of Mind period is 14 days from the Start Date (which is the date in which their Home Location opens). For all other members, this is 48 hours from the Start Date of the membership agreement.
Founding Members
Your membership commences on the opening date of your home location, unless you have specifically requested that it commence sooner.
All other members
Your membership commences on the date you sign up, unless you have specified otherwise. If you would like to select a specific starting date. Please connect with us at healthclub@thecommons.com.au and we can set this up for you. Note that we are unable to specify a starting date for Founding Members and/or any other exclusive or limited membership type.
Yes, subject to availability and a $200 transfer fee, members may change their home location and access rights at any time. Note that the current advertised rate will apply to all membership changes.
Upgrade
Yes. Subject to availability, members can upgrade at any time. The current advertised rate will apply to all membership upgrades. Where membership upgrades are not available, members will be added to a waitlist and notified once a spot becomes available. There is no fee to upgrade and we will process this as soon as possible. Please also note, members do not need to agree to a new commitment term when upgrading their membership.
Downgrade
Yes, members may downgrade at any time by paying a single administrative fee of $200. 30 days notice is required and the current advertised rate will apply to all membership downgrades. Please also note, members do not need to agree to a new commitment term when downgrading their membership.
While The Commons does not, and cannot, provide members with any medical advice, we do not recommend that pregnant women engage in any heated activities offered. We ask that all members use their own judgement, based on their own circumstances, and consult with a medical professional to discuss any medical concerns they have, before engaging in activities at The Commons.
The bathhouse opens 30 minutes after staffed hours begin and closes 30 minutes before staffed hours end. This ensures members have time to shower and dress before staffed hours and changerooms close.
Fitness Members
Unlimited access to all classes, excluding classes held within the bathhouse
Fitness + Bathhouse Members
Unlimited access to all classes, including classes held within the bathhouse.
Please note our current staffed hours are as follows.
Monday–Thursday: 5:30AM–9:00PM
Friday: 5:30AM–8:00PM
Saturday: 7:00AM–6:00PM
Sunday: 8:00AM–5:00PM
All Founding Members will also benefit from 24/7 access to the members lounge and gym of their home location.
Yes, members must be 18 years of age or older. Please note that guests must also be aged 18 years or older.
Outside of staffed hours, members may access the members lounge, gym floor and single all-gender changing room and toilet only.
During this time, the bathhouse, studios and the male & female change rooms will be closed. This is both for health and safety purposes, and to allow our team of cleaners to complete a deep clean each night.
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